Corporate Telemedicine for HMOs

Primary care around the clock. Specialty care on schedule.

DirectLine MD is a corporate telemedicine provider that delivers outpatient care to HMO members. PRC-licensed primary care physicians on call 24 hours a day with same-day completion, backed by a scheduled specialty panel — and you are billed only for the consults we complete.

230k+
Primary care member consult requests handled
12k+
Specialist member consult requests handled
145k+
Medical certificates & fit-to-work issued
110k+
E-prescriptions issued
20k+
Peak monthly consult volume
Cumulative service delivery, September 2024 – July 2026. Primary care runs 24/7; specialty consults are scheduled.
Track record

Twenty-two months of continuous, growing service.

Monthly member consult requests since launch. Volume has grown roughly fourteenfold, absorbed without queue deferral.

5k10k15k20k25k22,640Oct 24Jan 25AprJulOctJan 26AprJul 26
Trailing twelve months Prior periods
Requests handled per month, October 2024 – July 2026. Includes primary care and, from January 2026, scheduled specialty consults.
What we deliver

A complete outpatient episode, not just a phone call.

Most telemedicine ends when the call does, leaving your member to chase paperwork elsewhere. DirectLine MD closes the episode in one interaction.

Primary care teleconsult

PRC-licensed primary care physicians on call 24 hours a day, including weekends and holidays. Acute complaints, chronic follow-ups and clearance requests, at population scale.

Specialty teleconsult

When a case exceeds primary care, members are booked into a scheduled specialist slot without leaving the service. Panel expands to match your utilization.

Medical certificates & fit-to-work

Documentation issued during the consult, formatted for employer and HMO acceptance. This is the single highest-volume need in corporate member populations.

E-prescriptions

Prescriptions issued electronically at the point of consult, so members can fill immediately rather than booking a second appointment for a signature.

Laboratory & imaging requests

Diagnostic orders generated during the consult and routed to your accredited facilities, keeping utilization inside your network.

Specialist referrals

Where a case requires in-person care, we issue a documented referral with clinical context, so the receiving provider is not starting from zero.

Internal Medicine OB/GYN Pediatrics Gastroenterology Panel expandable on request
How it works

Request to resolution, same day.

A single workflow your operations team can audit end to end. Same-day completion is guaranteed on primary care; specialty runs on scheduled appointments.

Member request received

Requests arrive through your existing HMO channel. No new app for your members to download or remember.

Physician callback

A licensed primary care physician contacts the member the same day, at any hour, including weekends and holidays. Specialty cases are booked into a scheduled slot.

Consult and closure

Assessment, then whatever the case requires — certificate, prescription, diagnostic order, or referral — issued in the same interaction.

Documentation and reporting

Every encounter is logged. You receive monthly utilization reporting reconciled line-by-line against invoicing.

Why HMOs choose DirectLine MD

Built for the operational realities of member care.

Proven at HMO scale

Over 240,000 member consult requests handled since launch, peaking at more than 22,000 in a single month.

Genuine specialty depth

Internal Medicine, OB/GYN, Pediatrics and Gastroenterology on scheduled panel — cases escalate within the service, not out of it.

Same-day primary care completion

Primary care requests are worked the same day they are received, at any hour — not deferred into next week.

Full episode closure

Certificates, prescriptions, diagnostics and referrals issued at the point of consult — reducing repeat utilization for the same complaint.

Transparent, auditable billing

Monthly invoicing supported by encounter-level detail. Every billed consult can be traced to a documented interaction.

Sustained, not piloted

22 consecutive months of continuous service, with volume grown roughly fourteenfold since launch. We integrate with the channels you already operate.

You pay for care delivered.

DirectLine MD bills on a per-completed-consult basis. Your cost tracks the care actually delivered to your members, and your finance team can reconcile every peso against an encounter record.

  • Per-completed-consult fee — no platform subscription
  • Encounter-level detail supporting every invoice
  • Monthly utilization reporting included
  • Rates quoted against your member population and expected volume
Partner with us

Let's discuss your member population.

Tell us the size of the population you're covering and the gaps you're seeing in outpatient utilization. We'll come back with a capacity plan and an indicative per-consult rate.

contact@directline-md.com
Office
Unit 1206, 12F Trade and Financial Tower
32nd Street corner 7th Avenue, Bonifacio Global City
Taguig City, Metro Manila 1634, Philippines

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