DirectLine MD is a corporate telemedicine provider that delivers outpatient care to HMO members. PRC-licensed primary care physicians on call 24 hours a day with same-day completion, backed by a scheduled specialty panel — and you are billed only for the consults we complete.
Monthly member consult requests since launch. Volume has grown roughly fourteenfold, absorbed without queue deferral.
Most telemedicine ends when the call does, leaving your member to chase paperwork elsewhere. DirectLine MD closes the episode in one interaction.
PRC-licensed primary care physicians on call 24 hours a day, including weekends and holidays. Acute complaints, chronic follow-ups and clearance requests, at population scale.
When a case exceeds primary care, members are booked into a scheduled specialist slot without leaving the service. Panel expands to match your utilization.
Documentation issued during the consult, formatted for employer and HMO acceptance. This is the single highest-volume need in corporate member populations.
Prescriptions issued electronically at the point of consult, so members can fill immediately rather than booking a second appointment for a signature.
Diagnostic orders generated during the consult and routed to your accredited facilities, keeping utilization inside your network.
Where a case requires in-person care, we issue a documented referral with clinical context, so the receiving provider is not starting from zero.
A single workflow your operations team can audit end to end. Same-day completion is guaranteed on primary care; specialty runs on scheduled appointments.
Requests arrive through your existing HMO channel. No new app for your members to download or remember.
A licensed primary care physician contacts the member the same day, at any hour, including weekends and holidays. Specialty cases are booked into a scheduled slot.
Assessment, then whatever the case requires — certificate, prescription, diagnostic order, or referral — issued in the same interaction.
Every encounter is logged. You receive monthly utilization reporting reconciled line-by-line against invoicing.
Over 240,000 member consult requests handled since launch, peaking at more than 22,000 in a single month.
Internal Medicine, OB/GYN, Pediatrics and Gastroenterology on scheduled panel — cases escalate within the service, not out of it.
Primary care requests are worked the same day they are received, at any hour — not deferred into next week.
Certificates, prescriptions, diagnostics and referrals issued at the point of consult — reducing repeat utilization for the same complaint.
Monthly invoicing supported by encounter-level detail. Every billed consult can be traced to a documented interaction.
We adapt to the member channels, documentation formats, specialty mix and reporting your operation already runs on — rather than asking you to adopt ours.
DirectLine MD bills on a per-completed-consult basis. Your cost tracks the care actually delivered to your members, and your finance team can reconcile every peso against an encounter record.
Tell us the size of the population you're covering and the gaps you're seeing in outpatient utilization. We'll come back with a capacity plan and an indicative per-consult rate.